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How do I book our Safari/hotel/car hire with your Company? Complete our Online booking form or send us an e-mail.
What are the basic terms and conditions?
We
require 25% deposit within 7 days of issuance by us to you of an
invoice, The balance of the cost must be paid (and received by
Feathertrail Tours & Travel) 30 days prior to the first day of the
tour.
How far in advance should I book my safari? Booking
as early as possible in advance is recommended to avoid last minute
dissapointments, especially during the high/peak seasons.
kenya tourist information centre
Do I need a visa? Visit
your nearest Kenya High Commission for details and information.
Although visas can also be obtained at the airports, it is advisable to
apply for the visas in advance at the Kenya High commission near to
you. Should you opt to obtain the visa from the airport, expect delays
upon arrival at the airport.
Is the quoted price including international flights? Unless stated otherwise, quoted prices in our website do not include international flights
How many people do you take on a safari? Our
safaris have guaranteed departures with a minimum of two people and
recommend a maximum of 7 persons per safari minibus, and 4 persons for
4x4 for guaranteed window seats.
Kenya Tourist Information Centre
What are the terms when booking a safari with your company? Please see our terms and condition page.
What does half-board, full-board and all inclusive mean?
- Half board - Half board means that your breakfast and evening meal is included in the price you have paid.
- Full
board - This means that all meals during the duration of your stay
(breakfast, lunch, and evening meal) are included in the price you have
paid.
- All-inclusive - Generally this means you receive all meals, snacks, entertainment, accommodation and safaris.
What is a single supplement?
It
is a fee added to single travellers by the hotels, lodges and camps.
Our safari prices are quoted based on two people sharing accommodation.
If a client takes a room by themselves they have to pay the per-person
price plus the single supplement fee. Back to top
FAQ - Kenya Tourist Information Centre
Can people with disabilities travel in all your Safaris? Yes of course. Please contact us to check the available options.
What if I have special Dietary requirements? Please make sure you inform us in advance so that we can make arrangements with the lodges and camps concerned.
Are the Safaris that you offer safe and secure? All
of the destinations that we offer are considered to be safe and secure,
and are all well-established destinations and locations.
What medical precautions should we take? Vaccination
requirements change from time to time. We suggest you consult your
local doctor or health department for information on the latest health
precautions. If you are on prescription medication, please ensure you
have an adequate supply to last the duration of your stay and a copy of
your prescription(s).
FAQ - kenya tourist information centre
What about photography?
For those using digital cameras, cameras with 3 Mega pixels or higher
are highly recommended. For wildlife photography, a 210 mm zoom lens is
the smallest that is recommended for use. Bring extra camera and flash
batteries and plenty of film since you may find these quite expensive
and difficult to obtain locally.
Why should I book my Safari with Feather Trail Tours & Safaris?
Because we have the knowledge, experience & commitment to make your
safari an Ultimate experience. Should you like to communicate with some
of our past clients, please request for contacts, and it will be our
pleasure to provide them to you.
Other Questions
Should you have other questions, do not hesitate to contact kenya tourist information centre
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